I predict that, because of artificial intelligence and its ability to automate certain tasks that in the past were impossible to automate, not only will we have a much wealthier civilization, but the quality of work will go up very significantly and a higher fraction of people will have callings and careers relative to today - Jeff Bezos

If you are thinking RPA, Artificial Intelligence, and Automation are consistent with the dystopian future described by movies like 'The Terminator,' and you think it is the beginning of the machine apocalypse where machines rise to rule humankind with ruthless efficiency. You are far away from reality; RPA involves nothing of the sort except the efficiency part. Humans are simply looking for better ways to make machines do human work faster and more efficiently. Suffice it to say; that no actual robots are involved in this workflow automation.

More businesses are turning to Robotic Process Automation to get rid of tedious tasks, which allows corporate workers to have more time to perform higher-value work.

RPA is an emerging technology that allows businesses to streamline enterprise operations and reduce costs. With RPA, organizations can automate routine, rule-based business processes. Hence, this allows business workers to devote more time to serving customers and other more productive work.

Some people see RPA as a step toward Artificial Intelligence via Machine Learning and Artificial Intelligence tools, which can be trained to make future decisions by emulating human behavior.

What is RPA?

RPA is a form of business process automation that allows anyone to define a set of instructions for a robot or 'bot' to perform. They are capable of mimicking most human-computer interactions to carry out a ton of error-free tasks, at high volume and speed – Aaron Bultman

RPA (Robotic Process Automation) is a software technology that makes it easy for robots to emulate human actions to interact with digital systems and software. It is an application of technology, governed by business logic and structured inputs, to automate business processes.

Using RPA platforms, an organization can configure the software or a robot to capture responses and interpret basic operations like processing a transaction, manipulating data, triggering responses, and communicating with other digital systems.

The use of the RPA system ranges from something as simple as generating an automatic response to an email to deploying thousands of bots, each programmed to automate jobs in an ERP system.

Senior Executives at major organizations have realized the need for RPA adoption and are actively figuring out ways to facilitate business processes without increasing the costs or headcounts.

6 Amazing Benefits of RPA Software

1. Reduced staffing and costs:

Software robots provide organizations with the ability to reduce staffing costs and human errors. Typically, system bots are low-cost and easy to implement and require no deep system integration.

Companies are trying to get some breathing room so they can serve their business better by automating the low-value tasks – David Schatsky, managing director at Deloitte LP.

2. Allows for modification:

RPA software enables organizations to supercharge their process automation efforts by injecting RPA with cognitive technologies such as ML, speech recognition, and natural language processing. Thereby automating higher-order tasks that in the past required cognitive intelligence and the judgmental capabilities of humans

3. Increases productivity:

Businesses and organizations like RPA because it helps them improve productivity across a wide range of populations – users, customers, employees, sales and marketing people, business people, accountants, legal and financial analysts, etc., says Muddu Sudhakar.

Ehrlich describes the productivity potential of RPA as 'too promising to ignore.' RPA platforms digitize and audit the data process, making it easy for organizations to improve efficiency in carrying out tasks.

4. Better customer service:

RPA robots are trained to mimic human interaction on the UI of an IT system. They are designed to perform basic tasks like entering information into fields, making cursor jumps, pushing buttons, etc. Traditionally, most organizations have a hard time managing customer demands and the various forms they come through. Since RPA handles dull and repetitive tasks, basic information is collated by the robots. In comparison, the employees can focus on handling customer demands. Also, the software robots can generate reports and analytics that enable employees to understand customers' requirements better.

5. Employees become more productive:

Software robots never take time off. They can work for 24 hours a day all year round. Neither do they take vacations, breaks, or fall sick. RPA software can handle the workload of 2-5 employees comfortably. With their consistency, robots can handle more work and get them completed in less time than humans. This enables humans to have more time to handle more important tasks. Also, since the boring and redundant works are in the trusted hands of robots, employees can attack more productive tasks with a stable emotional and focused mind. Above all, the employees can improve their level of expertise and do stuff that interests them.

6. Pitfalls of RPA:

Not all organizations can use RPA. Like every other automation building technology, RPA tends to reduce jobs available to humans. This has brought many organizations to the plight of managing not to lose the talents at their disposal to the advent of technology. While many organizations are looking into ways to migrate workers to new jobs, Forrester Research predicts that the use of RPA software will threaten an estimated 230 million livelihoods. This estimate puts about 9 percent of the global workforce at risk

Even if the human problem was resolved, the processes of implementing RPAs fail more often than not. Installing thousands of bots is increasingly taking longer and costlier than organizations think it would be. Several robotics programs have been put on hold, or CIOs have flatly refused to install new bots, Alex Edlich and Vik Sohoni, senior partners at McKinsey & Company, said in a May 2017 report.

RPA bots do not allow for flexibility. They are designed for repetitive and rule-based tasks. Hence they do not allow for a change in rules or duties. The platforms on which RPA bots interact can change often, and the necessary flexibility is not always configured into the bot. For example, if a new regulation requiring a minor change is instilled into application forms, bots are working on, this could throw months of work as the bot or the bot builder breaks down.

Difference Between RPA and AI

Even though more organizations are RPA, there are disagreements on the basic relationship—and differences—between RPA and AI.

The basic difference between the two is that RPA does not learn as it goes. If you are to change its basic set of instructions, you need to add it to the RPA software at the start of the operation. Immediately after the operation is initialized, it is almost impossible to make changes to the instruction set, and the RPA bots cannot learn anything new on their own. One essential point to note is that RPA software has versatile features like visual builder which allows more human interaction while AI does not provide much of that.

Conversely, AI can learn on its own, as it goes. AI uses thorough observation of daily human interaction to analyze and carry out future output. So, in layman's terms, AI is like wine; the older it gets—in operation—the better and more effective it gets.

Unfortunately, it would be wrong to take that point of view to heart and believe that RPA and AI are distinct. They are not, and there is a relationship between RPA and AI—a growing relationship.

When RPA is deployed in concert with AI technologies, it gains capabilities. Leveraging AI and the continuous development of processing increasingly complex data emulates human-level decision-making. This helps organizations to make faster decisions, and it eliminates the propensity of human bias

Where Can You Use RPA Automation?

1. Customer Service

Organizations can use RPA to provide better customer service by automating the whole process of customer interaction. Software robots can automate contact center tasks, verify e-signatures, upload scanned documents, and verifies information for automatic approval and rejections. With RPA, you can attend to more customer requests by automating the steps, one at a time

2. Accounting and Financial Services

Businesses use RPA both in the accounting and financial services departments for processes like data management and more. The software robot can handle boring tasks in general accounting, operational accounting, transactional reporting, budgeting, exchange payments, automating account openings and closing, managing audit requests, and processing insurance claims.

3. Healthcare

RPA in healthcare by medical facilities to handle patient records, claims, customer support, account management, billing, reporting, and analytics.

4. Human Resources

HR organizations and departments can use RPA platforms to automate tasks like onboarding and offboarding, updating employee information, and timesheet submission processes.

5. Supply Chain Management

Software robots can be used in supply chain management for procurement, automated order processing and payments, monitored inventory levels, and tracked shipments.

BotPath- Best RPA Software

Suppose you are looking to build a business of the future that can manage complex infrastructure and maintain security and compliance. 500apps designed BotPath just for you. It is the best RPA software in the market to help you bring new products to the market faster and gain operational speed. With BotPath, you can create the business you want.

BotPath is a cloud service provider to a skillful and adaptable digital workforce that increasingly helps you meet your enterprise's needs. The software robot helps you unify your human and digital workforces to free your staff to do greater things. You can configure bots to execute tasks accurately and with timely precision.

500apps offers one pricing for 30+ apps. Use BotPath and 29 other apps for just $14.99 per month. Other than the features you enjoy while using the BotPath RPA software, you enjoy a steady 24/5 customer support and personal onboarding process.


In every case we looked at, people welcomed the technology because they hated the work machines now do, and it relieved them of the rising pressure of the work.- Leslie Willcocks.

The challenges you face in your business call for the need to integrate automation solutions. Automation is a fast-growing field of technology, and you should leverage it. Become a dynamic enterprise by seamlessly mixing digital workers, human workers, and systems using automated processes. Also, you can manage processes all over your business, from the back office to customer support using RPA.

There is a thin line between RPA and AI, and it's best to consider the two as siblings. RPA and AI work in tandem to expand automation into news areas, allowing you to automate more complex processes. RPA handles the monotonous rule-based task while AI imitates humans to replicate human actions in similar situations and give judgmental outputs.

You can do this using the BotPath intelligent automation platform The software is versatile, autonomous, self-organizing, and secure. Therefore, you can gain better insight and control over your business. And also create a new and transformative way to operate. Above all, you empower your people to jettison redundant tasks and focus on the work that truly matters.

Why Botpath?
Join the SaaS Revolution
  • All-in-One Suite of 50 apps

  • Unbelievable pricing - $14.99/user

  • 24/5 Chat, Phone and Email Support


Email Finder Author Finder Email Validator Email List Email Hunter Email Checker Email Lookup Email Extractor Email Address Finder Email Scraper Find Emails CRM Software CRM Sales CRM CRM Software Enterprise CRM Software Cloud CRM Software Sales Enablement Workflow Automation Retail CRM Call Center CRM Real Estate CRM Sales Tool SDR Software Sales Engagement Platform Sales Qualified Leads Lead Management Tool Sales Tracking Sales Automation Outbound Sales Sales Prospecting Follow Up Leads Lead Management Call Center Software Call Center Software Outbound Call Center Auto Dialer Software Dialer Call Monitoring Automatic Call Distributor Answering Machine Detection Cloud Contact Center Software Virtual Call Center Call Management Time Tracking Time Tracking Employee Monitoring Time Tracker Time Tracking Software Timesheet Employee Time Clock Employee Tracking App Timekeeping Tracking App Time Clock App Applicant Tracking System ATS Applicant Tracking System Application Tracking System Applicant Software Recruiting Software ATS System Applicant Tracking Applicant Tracker Recruitment Software Candidate Relationship Management Systems Video Interviews Assessment Management Recruitment Software Video Interview Virtual Interview Coding Interview Interview Tool Online Assessment Employment Assessment Test Position Management Hiring App HRMS Software Human Resource Management HRMS Software HR Software Payroll Software Human Resource Software Employee Onboarding HRMS HR System Employee Management Document Management AI Writer Lead Enrichment AI Email Writer Sales Pitch Writer AI LinkedIn Outreach SEO Email writer Backlink Email Writer LinkedIn Chrome Extension Opening Line Writer Lead Generation Linkedin Search Prospect Lead Generation Sales Generation Data Enrichment CRM Integrations Technology Search Search with Email Integrations Website Search OKR Tool KPI OKR Task Management Performance Review Employee Performance Evaluation Employee Review Performance Management System OKR Goals MBO Email Notifications Learning Management System LMS Elearning Enterprise Learning Management Professional Development Employee Training Learning Management System Learning Platform Asynchronous Learning Training Management Knowledge Management Chatbot Chatbot AI Chatbot Customer Service Chatbot Online Chatbot Create Chatbot Messenger Chatbot Chatbot Software Website Chatbot Software Survey Bot Bot Builder Help Desk Software Ticketing Tool User Experience Help Desk Software Ticketing System Helpdesk Ticketing System Feedback Management Service Desk Software Support Ticketing Software Helpdesk Support Software Customer Service Ticketing System Live Chat Customer Service Software Live Chat Software Live Chat App Live Chat System Website Live Chat Live Chat Tool Web Chat Software Live Chat Support Software Customer Service Tool Live Chat Service Customer Feedback Customer Feedback Survey Customer Feedback Management Software Feedback Management Tool Customer Satisfaction Survey Software Customer Feedback Management System Client Feedback Software Survey Analysis Feedback Survey Software Feedback Management System User Feedback Software Customer Onboarding Customer Success Management Onboarding Process Workflows Customer Retention Customer Journey Onboarding Checklist User Segmentation Personalization Customized Templates Popup Builder API Platform End To End API Management Unified API Control REST API Management Web API Gateway API Documentation API Management API Integration API Development Unlimited Projects API Gateway Single Sign on Authentication Software Application Management Password Management SSO Configuration SSO Single Sign-On Access Management Easy Set-Up Single Login Secure Login App Builder App Builder Platform Low Code Application Platforms Low Code Development Build Your Own App Low Code App Software Drag And Drop Builder Custom Application Low Code Platform Low Code No Code Bespoke Software App Widgets Custom Widget File Picker Playground OAuth Keys File Manager Website Monitoring Reporting Web Application Monitoring Website Monitoring App Monitoring Performance Monitor App Baseline Analysis Location Insights Alerting System Reporting Wireframe Tool Design UI UX Project Management Mock Designer Wireframe Designer Website Mockup UI Prototyping Image Library Project Management Real-Time Updates Design UI UX Website Builder Website Builder Webpage Builder Website Creator Landing Page Creator Website Maker Blog Builder Ecommerce Website Builder Website Analytics Website Development Landing Page Builder Email Marketing Email Marketing Software Bulk Email Sender Automated Email Email Campaign Systems Email Automation Software Autoresponders Email Blast Service Email Marketing Email Marketing Automation Drip Campaigns Social Media Management Instagram Post Scheduler Social Media Analytics Social Media Management Social Media Planner Social Media Calendar Social Media Scheduling Social Media Listening Social Media Monitoring Social Listening SEO Tool Keyword Tool Link Building SEO Optimizer Website Audit On-Page SEO Broken Link Checker Rank Tracker Website Grader SEO Competitor Analysis Website Recording Website Analytics Click Tracking Usability Testing Website Monitoring Mouse Tracking Visitor Recording Session Replay Conversion Funnels Website Recording Website Visitor Tracker Website Personalization Lead Generation Tool Popup Maker Lead Generation Software Popup Builder Website Personalization Software Lead Capture Software Popup Builder Lead Capture Tool Lead Generation App Website Personalization App Content Planner Content Planner AI Writer Social Media Content Planner Ai Content Writer Social Media Content Calendar Content Generator AI Blog Writer Content Marketing Software Social Media Calendar Social Media Planner Push Notification Push Notification Push Messages Push Notification Service Push Service Push Notification App Custom Notifications Mobile Push Notifications Push Notification For Website Push Notification Tool Push Notification Providers Image Personalization Email Marketing Template Countdown Clock Personalization Software Personalized Software Countdown Clock Countdown Timer In Email Personalization Tool Personalized Images Personalized Videos Conversational Chatbot PPC Management Keyword Research PPC Management PPC Marketing Keyword Finder Keyword Generator Shopping Ads Adwords Reports Keyword Research Tool Keyword Suggestion Tool Team Chat Team Chat Software Collaboration Software Team Collaboration Team Communication Online Collaboration Collaboration Tool Teamwork Collaboration Virtual Communication Team Collaboration Software Business Phone System Virtual Phone Numbers Virtual PBX Toll Free Numbers Business Phone System IVR PBX Small Business Phone System PBX System VoIP Phone Cloud Phone Video Conferencing Video Conferencing Video Call Recording Virtual Conferencing Software Virtual Meetings Virtual Meeting Platforms Virtual Conference Platforms Online Conference Platforms Video Calling Software Cloud Meetings Video Conferencing Software Email Provider Email Software Software For Emails Hosted Emails Email With Domain Custom Email Address Email Hosting Business Email Address Email Encrypted Custom Domain Email Project Management Software Project Management Task Management Project Planner Project Management Tool Task Management Software Project Planning Software Project Management App Task Management App Project Management System Project Management Software Form Builder Form Builder Survey Builder Order Forms Web Forms Form Maker Form Creator Form Designer Survey Maker Survey Creator Custom Form Appointment Scheduling Appointment Scheduling Software Appointment Scheduling System Meetings Scheduler Appointment Scheduling App Online Appointment Scheduling Online Scheduling App Appointment Scheduler Appointment Booking App Calendar Scheduler Online Scheduler Robotic Process Automation RPA Tools RPA RPA Automation Robotic Automation Software Data Scraper Web Scraper Robotic Automation Website Scraper Business Process Automation Robotic Process Automation Business Process Management Workflow Management Business Process Modelling Business Process Automation BPMN BPM Software BPM Tool Business Process Management Workflow Software Workflow Automation Business Process Mapping App Integration Workflow Software Workflow App Workflow Automation Process Automation Application Integration Data Integration Tool Workflow Management Software Data Integration Software Workflow Tool Marketing Automation Electronic Signature Signature Maker Digital Signature Software Digital Signature Pdf Signer Esign Online Signature Signature Creator Sign Documents Online Electronic Sign E Signature

Get Started with 500apps Today

Botpath is a part of 500apps Infinity Suite

Please enter a valid email address
Sign Up 14-day FREE Trial