The implementation of an RPA system leads to the digital transformation of a company, thereby helping dramatically enhance efficiency- operational and business efficiency. While there is no doubting the fact that implementing an RPA system accrues a host of advantages to a business, as many as 40% of companies won't do it because of a fundamental lack of knowledge about what that entails. That is a pity because it is expected that businesses will save a whopping $5 trillion to $7 trillion on account of the implementation of RPA by 2025. According to Forrester, "the RPA market will grow substantially in the coming years - from $250 million in 2016 to $2.9 billion by 2021." Much as more and more businesses would like to implement RPA, there is a great lack of awareness about who the best RPA tool provider may be. Even while the RPA industry has seen tremendous growth over the last decade, not all RPA providers are equally good.

One needs to be able to have more than a fine working relationship between an RPA provider and its features like the visual builder. This can only happen when the selection of a vendor is based on a thorough understanding of what one expects an RPA system to do for one’s business and what the vendor is exactly capable of delivering. Choosing the right RPA software provider requires a business to take several important factors that will have a bearing on its successful implementation into consideration.

Tips to Choose The Best RPA Software

1. How Easy it Is to Implement

One of the main factors in deciding the choice of an RPA system has to be its ease of implementation. It should possess intuitive abilities as rpa does not require programming abilities. An RPA tool should be the kind that once it is set up with the help of one’s technology team and the vendor, should not require too much time to train the employees to use it. That apart, it is important that it should be able to integrate with existing legacy systems, as to not cause any manner of disruption at the time of implementation. Importantly there is no extended downtime while implementing it.

2. How User Friendly It Is

What is extremely important in one’s choice of an RPA tool is how easy it is to use. RPA tools that are easy to use and possess superior user interfaces, that result in optimal user experiences are the ones to go for. The idea behind this is to have clear and easy-to-navigate interfaces that are customized to the needs of the end-users. Besides, these tools should be such that anyone with a modicum of understanding of technology would be able to use them.

The idea behind implementing any technology is not to shock and awe one’s employees but to motivate them to give their best and work at optimal efficiency. That is what a well-chosen RPA will achieve for a business.

3. How Fast It Is

The major reason for implementing an RPA system is to have bots take over repetitive people-intensive tasks and perform them at many times the speed of human employees without ever taking a break. That ability of an RPA system to considerably speed up processes is why it is deployed.

How Fast It Is

A well-chosen RPA system can tremendously boost employee productivity by accelerating the workflows as well as by enabling more work to be carried out, thanks to their ability to execute processes independently and features like the bot creator. Imagine the kinds of economies of scale and productivity this would introduce to document-intensive industries like insurance, financial services, and the public sector.

A good RPA transforms business processes because it can deliver fast and accurate service, even while it improves customer service. In today’s highly competitive scenario, it won’t do to have different kinds of back-end and front-end systems that inefficiently interact with each other rendering unsatisfactory service. Speed and accuracy as provided by an RPA system can prove to be a game-changer here.

4. Does it Offer Third-Party Integrations

The concept of deploying RPA technology to automate repetitive workflows may be well known by now, but what needs to be remembered is that these need to be able to work in tandem with different applications and systems. When choosing an RPA system one needs to have a fair idea about how these integrations are to be achieved.

RPA is quite useful when multiple systems and third-party applications need to be integrated to provide a seamless experience to users leading to heightened productivity. This is especially true in scenarios where one doesn’t have access to the source code. Intelligent integration is the name of the game. The big advantage of RPA is that it can integrate and work very well even in cases where other kinds of integration are not feasible.

5. The Technical Specification

It is important for an organization thinking of deploying RPA to pay attention to the technical aspects to ensure that the system selected for implementation can provide the best service in terms of the software and hardware architecture prevailing in the company. It also has to be in sync with the company’s vision for the future concerning the future deployment of technology.

The most important technical aspect to consider is the ability of the RPA system to jell with the company’s software stack. System requirements come into play in the case of attended workflow automation and should take into account operating system requirements and hardware requirements.

For instance, if a company’s employees use Macbooks, it would want its RPA solutions to work with them, it won’t do to go for an RPA system that can only work with Windows. Likewise, if hardware requirements are configured into the procurement process, there is no reason why you can't find an RPA solution just right for your company.

6. Scalability

Scalability is an inherent trait of an RPA system and indeed a key USP (unique selling proposition) that attracts businesses and organizations to implement it. Imagine a scenario where a business has at its disposal, a large group of virtual workers to take charge of a scenario where a very large number of transactions need to be processed in double-quick time. Also, imagine a situation where you could ask this large group to bode their time uncomplainingly till you again need to scale up operations. That’s scalability for you.

The beauty of scalability in the case of RPA is the fact that even though you can train thousands of robots simultaneously and obtain absolute consistency in their carrying out of a job. And that is ensured by features like the chrome extension.

RPA can thus be the bridge between those times when businesses are in a low activity phase and those times when they are inundated with activity. RPA’s scalability is a great asset for a business to possess and leverage and you should be sure to choose a vendor who provides you with exactly that. When choosing an RPA system, it is important to remember that no matter how fabulous its features may seem to you if it can’t scale up to meet your burgeoning requirement, it is not a good system.

An RPA should be able to handle the extra load that results as a result of an upsurge in operations and can support the large number of robots needed to be deployed. The robots should also be able to take on different kinds of business processes at different points in time. That apart the scope of usage should also be wide enough to let a business change how it can be deployed. An RPA system should also be able to scale by way of integrating with new apps and technologies.

7. Cost of Running

The cost of running an RPA software is the other important aspect to consider when choosing a vendor. One has to carefully weigh the cost of ownership which would include things like the vendor's fee, the kind of license agreement one is signing, the maintenance fee involved, and the cost of implementation.

Most companies would not like to start their RPA implementation by paying a bomb at the very outset. They would rather start modestly and then scale up according to the need. Therefore a company’s allocation for RPA should be in conjunction with their road map for growth.

8. The Right Architecture

A nicely planned RPA tool management has a beneficial impact on the results achieved by an organization. It lets one have a fair idea of where one can use an RPA tool and how it can be used for performing myriad task capture.

This means that before selecting an RPA one should ensure that one possesses the skills and expertise to make use of the tools well and exercise discretion about where they cannot be used. If the tools fit the requirements, then any manner of the complex process can be automated and made more efficient.

9. Great Exception Handling Ability

One of the factors that should help dictate an enterprise’s choice of RPA tool should be its ability to handle exceptions. It makes sense to select an RPA system that boasts of a thoroughly well-designed exception handling mechanism that can zero in on errors during the process of intelligent automation way faster than it is possible to do manually.

If no such attention is required it should possess the ability to deal with the errors automatically. However, if one’s process is error prone it makes sense to go for an RPA tool with superlative exception handling abilities. Exception handling is so critically important because it is that one thing that can save one’s automation from total failure. If not attended to in a timely fashion exceptions can devastate RPA functionality. How successful an RPA’s exception handling ability depends upon how well it is implemented at the time of implementation. Developing the right kind of exceptional handling components, therefore, is of paramount importance. Whether it is an exception related to systems or an exception related to business, this has to be factored in right at the beginning to enable an RPA system to function optimally.

10. Great User Interface

It is extremely important that users have a great experience using the robotic software. That is what is going to make a process owner confident about their ability to engage well with the technology. They should feel like they intuitively own the process. This is possible with interactive features such as the bot builder.

This feel-good experience must not be restricted to the initial phase but should persist right through. The ongoing experiences should be such that it opens the user's minds to the possibilities presented by process automation. Importantly they should be able to understand how operations can be streamlined before their being automated.

11. Excellent Customer Service

The vendor must provide robust customer service and technical support to the process owner. The vendor chosen should be one that one can implicitly rely on to provide the best-in-class support. Good vendor support ensures that the deployment of an RPA system is as smooth as can be. It helps enhance technological innovations, as well as exposes employees to training and where needed empowers them with certifications.

Excellent Customer Service

While there is no dearth of RPA system vendors, one needs to be able to analyze what is on offer in the market and zero in on what appears to be the best RPA tool provider for one's business. One can look at vendors with a well-established track record like BotPath. It scores very highly vis-a-vis all the parameters that help decide the choice of an RPA vendor and it scores full points with features like templates. There are several reasons, why that is.

Firstly, a vendor like BotPath with a good market reputation is someone you can trust will be able to understand what the specific requirements of a business concerning automation are. Secondly, the fact that other businesses have benefited from their expertise would make prospective RPA users more confident in their ability to successfully leverage the technology.

Lastly, the fact that one can seek testimonials from the existing clients of the vendor or even talk to them about one’s experiences makes a business get a very good idea of what one’s getting into. It is one thing to hear about how great a technology is for business and quite another thing to understand how it plays out in a real-life situation. It is, therefore, a great idea to choose a true and trusted vendor with a verifiable track record. Well begun is truly half done. This tweet by Agile Thought sheds some light on how a good RPA vendor can make a huge difference to an organization in the pandemic situation.


Lastly, the fact that one can seek testimonials from the existing clients of the vendor or even talk to them about one’s experiences makes a business get a very good idea of what one’s getting into. It is one thing to hear about how great a technology is for business and quite another thing to understand how it plays out in a real-life situation. It is, therefore, a great idea to choose a true and trusted vendor with a verifiable track record. Well begun is truly half done. This tweet by Agile Thought sheds some light on how a good RPA vendor can make a huge difference to an organization in the pandemic situation.

Why Botpath?
Join the SaaS Revolution
  • All-in-One Suite of 50 apps

  • Unbelievable pricing - $14.99/user

  • 24/5 Chat, Phone and Email Support


Email Finder Author Finder Email Validator Email List Email Hunter Email Checker Email Lookup Email Extractor Email Address Finder Email Scraper Find Emails CRM Software CRM Sales CRM CRM Software Enterprise CRM Software Cloud CRM Software Sales Enablement Workflow Automation Retail CRM Call Center CRM Real Estate CRM Sales Tool SDR Software Sales Engagement Platform Sales Qualified Leads Lead Management Tool Sales Tracking Sales Automation Outbound Sales Sales Prospecting Follow Up Leads Lead Management Call Center Software Call Center Software Outbound Call Center Auto Dialer Software Dialer Call Monitoring Automatic Call Distributor Answering Machine Detection Cloud Contact Center Software Virtual Call Center Call Management Time Tracking Time Tracking Employee Monitoring Time Tracker Time Tracking Software Timesheet Employee Time Clock Employee Tracking App Timekeeping Tracking App Time Clock App Applicant Tracking System ATS Applicant Tracking System Application Tracking System Applicant Software Recruiting Software ATS System Applicant Tracking Applicant Tracker Recruitment Software Candidate Relationship Management Systems Video Interviews Assessment Management Recruitment Software Video Interview Virtual Interview Coding Interview Interview Tool Online Assessment Employment Assessment Test Position Management Hiring App HRMS Software Human Resource Management HRMS Software HR Software Payroll Software Human Resource Software Employee Onboarding HRMS HR System Employee Management Document Management AI Writer Lead Enrichment AI Email Writer Sales Pitch Writer AI LinkedIn Outreach SEO Email writer Backlink Email Writer LinkedIn Chrome Extension Opening Line Writer Lead Generation Linkedin Search Prospect Lead Generation Sales Generation Data Enrichment CRM Integrations Technology Search Search with Email Integrations Website Search OKR Tool KPI OKR Task Management Performance Review Employee Performance Evaluation Employee Review Performance Management System OKR Goals MBO Email Notifications Learning Management System LMS Elearning Enterprise Learning Management Professional Development Employee Training Learning Management System Learning Platform Asynchronous Learning Training Management Knowledge Management Chatbot Chatbot AI Chatbot Customer Service Chatbot Online Chatbot Create Chatbot Messenger Chatbot Chatbot Software Website Chatbot Software Survey Bot Bot Builder Help Desk Software Ticketing Tool User Experience Help Desk Software Ticketing System Helpdesk Ticketing System Feedback Management Service Desk Software Support Ticketing Software Helpdesk Support Software Customer Service Ticketing System Live Chat Customer Service Software Live Chat Software Live Chat App Live Chat System Website Live Chat Live Chat Tool Web Chat Software Live Chat Support Software Customer Service Tool Live Chat Service Customer Feedback Customer Feedback Survey Customer Feedback Management Software Feedback Management Tool Customer Satisfaction Survey Software Customer Feedback Management System Client Feedback Software Survey Analysis Feedback Survey Software Feedback Management System User Feedback Software Customer Onboarding Customer Success Management Onboarding Process Workflows Customer Retention Customer Journey Onboarding Checklist User Segmentation Personalization Customized Templates Popup Builder API Platform End To End API Management Unified API Control REST API Management Web API Gateway API Documentation API Management API Integration API Development Unlimited Projects API Gateway Single Sign on Authentication Software Application Management Password Management SSO Configuration SSO Single Sign-On Access Management Easy Set-Up Single Login Secure Login App Builder App Builder Platform Low Code Application Platforms Low Code Development Build Your Own App Low Code App Software Drag And Drop Builder Custom Application Low Code Platform Low Code No Code Bespoke Software App Widgets Custom Widget File Picker Playground OAuth Keys File Manager Website Monitoring Reporting Web Application Monitoring Website Monitoring App Monitoring Performance Monitor App Baseline Analysis Location Insights Alerting System Reporting Wireframe Tool Design UI UX Project Management Mock Designer Wireframe Designer Website Mockup UI Prototyping Image Library Project Management Real-Time Updates Design UI UX Website Builder Website Builder Webpage Builder Website Creator Landing Page Creator Website Maker Blog Builder Ecommerce Website Builder Website Analytics Website Development Landing Page Builder Email Marketing Email Marketing Software Bulk Email Sender Automated Email Email Campaign Systems Email Automation Software Autoresponders Email Blast Service Email Marketing Email Marketing Automation Drip Campaigns Social Media Management Instagram Post Scheduler Social Media Analytics Social Media Management Social Media Planner Social Media Calendar Social Media Scheduling Social Media Listening Social Media Monitoring Social Listening SEO Tool Keyword Tool Link Building SEO Optimizer Website Audit On-Page SEO Broken Link Checker Rank Tracker Website Grader SEO Competitor Analysis Website Recording Website Analytics Click Tracking Usability Testing Website Monitoring Mouse Tracking Visitor Recording Session Replay Conversion Funnels Website Recording Website Visitor Tracker Website Personalization Lead Generation Tool Popup Maker Lead Generation Software Popup Builder Website Personalization Software Lead Capture Software Popup Builder Lead Capture Tool Lead Generation App Website Personalization App Content Planner Content Planner AI Writer Social Media Content Planner Ai Content Writer Social Media Content Calendar Content Generator AI Blog Writer Content Marketing Software Social Media Calendar Social Media Planner Push Notification Push Notification Push Messages Push Notification Service Push Service Push Notification App Custom Notifications Mobile Push Notifications Push Notification For Website Push Notification Tool Push Notification Providers Image Personalization Email Marketing Template Countdown Clock Personalization Software Personalized Software Countdown Clock Countdown Timer In Email Personalization Tool Personalized Images Personalized Videos Conversational Chatbot PPC Management Keyword Research PPC Management PPC Marketing Keyword Finder Keyword Generator Shopping Ads Adwords Reports Keyword Research Tool Keyword Suggestion Tool Team Chat Team Chat Software Collaboration Software Team Collaboration Team Communication Online Collaboration Collaboration Tool Teamwork Collaboration Virtual Communication Team Collaboration Software Business Phone System Virtual Phone Numbers Virtual PBX Toll Free Numbers Business Phone System IVR PBX Small Business Phone System PBX System VoIP Phone Cloud Phone Video Conferencing Video Conferencing Video Call Recording Virtual Conferencing Software Virtual Meetings Virtual Meeting Platforms Virtual Conference Platforms Online Conference Platforms Video Calling Software Cloud Meetings Video Conferencing Software Email Provider Email Software Software For Emails Hosted Emails Email With Domain Custom Email Address Email Hosting Business Email Address Email Encrypted Custom Domain Email Project Management Software Project Management Task Management Project Planner Project Management Tool Task Management Software Project Planning Software Project Management App Task Management App Project Management System Project Management Software Form Builder Form Builder Survey Builder Order Forms Web Forms Form Maker Form Creator Form Designer Survey Maker Survey Creator Custom Form Appointment Scheduling Appointment Scheduling Software Appointment Scheduling System Meetings Scheduler Appointment Scheduling App Online Appointment Scheduling Online Scheduling App Appointment Scheduler Appointment Booking App Calendar Scheduler Online Scheduler Robotic Process Automation RPA Tools RPA RPA Automation Robotic Automation Software Data Scraper Web Scraper Robotic Automation Website Scraper Business Process Automation Robotic Process Automation Business Process Management Workflow Management Business Process Modelling Business Process Automation BPMN BPM Software BPM Tool Business Process Management Workflow Software Workflow Automation Business Process Mapping App Integration Workflow Software Workflow App Workflow Automation Process Automation Application Integration Data Integration Tool Workflow Management Software Data Integration Software Workflow Tool Marketing Automation Electronic Signature Signature Maker Digital Signature Software Digital Signature Pdf Signer Esign Online Signature Signature Creator Sign Documents Online Electronic Sign E Signature

Get Started with 500apps Today

Botpath is a part of 500apps Infinity Suite

Please enter a valid email address
Sign Up 14-day FREE Trial