We released Agile CRM in 2013 with one goal in mind: to streamline customer relationship with a more broad selection of sales and marketing functions. At that time, the CRM market was still growing, and we decided that the best way for us to stand out was to simply offer more tools in less packaging. Less packaging means fewer installations, fewer software updates, and less downtime in general.

Less packaging means business owners and managers can use our product to replace a host of others. Or, if they have one or two favorites they can’t let go of, Agile CRM integrates seamlessly into overall larger process automation.

Even back in 2013, our team was full of diverse personalities, experienced marketers, and salespeople. We never tried to force our product into the marketplace. Our philosophy was (and continues to be) that there were enough small business owners and managers who could truly benefit from an encounter with Agile CRM to fill up our share of the market. With that mindset, it was a waste of time to market to people we knew didn’t need our help. As a result of countless hours, flawless execution by our marketing and sales teams, and the value our product brought to business processes, our brand began to take off.

We made it a point to keep up with changes in the market and different schools of thought surrounding CRM, sales, and marketing. As a result, Agile CRM has gone through revisions and rebirths, so to speak. Whenever we noticed a new need, we added a feature or function to Agile CRM to fill that need.

Our work in this area paid off, as customers and clients began praising our dedication to the overall user experience. Our base began to grow exponentially, from honest marketing on the part of our team, as well as from referrals and recommendations from our base. As our base grew, so grew the scope of our product.

Why Botpath was Created: Business growth can lead to new problems.

Throughout this period of expansion, we began to reflect on the performance of our staff and the effectiveness and productivity of our business processes. We began to experience some of the pains of business growth. We brought on new employees and hired freelancers from around the world whenever we needed a certain set of skills to get the job done. Overall, however, we were in need of new ways to increase our productivity without spending a fortune.

Expansion led to larger projects with more employees. Most of our problems began to revolve around saving time and managing huge projects with enormous chunks of data. This simplifies the process of data management

We knew we couldn’t be the only ones dealing with these issues. Each problem we faced represented a much larger problem in our industry overall. As we searched for solutions already on the market, we came to a fork in the road: we could either spend a large sum of money to use an advanced solution, or we could create our own solution. If we could design a product to fill our needs, we could then add that product to the market and help others.

Meanwhile, AI automation was advancing at a rapid pace, and we realized that the automation we implemented into Agile CRM helped us maintain consistent productivity even when we were short-staffed. However, this automation had its limitations; mainly, the automation was only helping us in the areas of CRM, sales, and marketing. Our business processes needed to be enhanced and optimized across the entire company. We began researching a concept known as robotic process automation (RPA).

As our knowledge of RPA increased, we began to visualize a product that incorporated it into workflow optimization.

Why Botpath was Created: The problems Botpath would come to solve.

Why Botpath was Created: The Problem

Oftentimes, businesses create processes over time through trial and error. As they encounter new problems, they come up with solutions or processes to overcome those new obstacles. Whatever initial solution comes to mind that solves the problem in the least amount of time is implemented on the spot. There’s usually very little thought given to how the new solution will interact with other processes in the overall framework.

Workflow optimization is an essential part of business success and growth. Companies that experience sudden and exponential growth are often faced with problems stemming from a lack of workflow automation.

Productivity is always the first to suffer from poorly optimized workflows. Issues can manifest themselves in employee performance, or in the efficiency of the processes and procedures themselves. It’s difficult to spot problem areas within a business process without the aid of an advanced RPA solution.

It’s also common for business owners and managers to attribute problems to the employees that are actually caused by poor workflow. Automation cleans up workflows and makes it easier to visualize or map out business processes.

Automation has seen incredible advancements in recent years, but businesses still don’t take full advantage. Research from McKinsey revealed that " 45 percent of work activities could be automated using already demonstrated technology."

" If the technologies that process and ‘understand’ natural language were to reach the median level of human performance, an additional 13 percent of work activities in the US economy could be automated.” McKinsey

When we began to design a solution to these and other issues, we knew automation would continue to grow. So, early on we knew we needed a cloud-based product that could be optimized to grow with the technological capabilities of the time.

Ultimately, we needed a tool that would allow us to automate tedious and repetitive tasks. Additionally, we had many rules-based processes that were being carried out manually, and we knew that if we could automate those tasks as well, we would be free to reallocate saved resources to other pressing matters or give our hard-working, dedicated employees more chances to sit back and relax without having to hire more staff to carry the load.

We envisioned a digital workforce, so to speak, that could work alongside our employees, boosting productivity, saving time, and increasing the accuracy and value of data collected throughout various processes.

The underlying concepts of robotic process automation allowed us to visualize a team of automated bots with advanced AI capabilities. What’s more, we wanted to create a solution that allowed any one of our employees to sit down and build their own bot or team of bots, thereby delegating some of the responsibility felt by our development team, enhancing their workloads, and increasing productivity as well.

And so, with an overall vision in mind, we began to consider the features and functions that would be required to create an app that could not only serve us but also serve our base of consumers and fans who had come to expect a high level of quality brought to the market by Agile CRM.

Why Botpath was Created: The features Botpath would have to possess.

Why Botpath was Created: The Requirements

As we reviewed tools already on the market, we began to identify common themes that ran through the market as a whole. We also needed to identify features that our base wanted but that weren’t already being provided by the market.

In all, we identified seven core functions and features that we needed in an RPA software:

  • Automated Bots - We wanted to be able to build automated bots to perform complicated tasks through automation.
  • Bot Management - We needed our created bots to be stored and accessible anytime for activation or to duplicate to create new bots.
  • Bot Templates - For those standard bots, we wanted to be able to choose from an existing template.
  • Create from Scratch - Of course, we also wanted the ability to create a bot from scratch so we could build any bot we needed.
  • Process Recording - Ideally, we would be able to create a bot by recording a process as we performed it to build workflows easily.
  • Drag-&-Drop Creation - We wanted it to be easy to create or modify bots with a drag-and-drop visual creator.
  • Bot Jobs & Assignments - It was our goal to have a way to create different jobs that employed specific bots so we could mix and match bots to jobs.

Why Botpath was Created: The Solution

The solution we came up with was a feature-rich RPA software solution to help us and our customers increase output while simultaneously saving time and money in the process with features like templates and many more. Botpath allows RPA to be implemented in any organization, by any employee, at a price-point designed specifically for small and medium businesses.

Botpath’s features are categorized to cover four key areas:

  • Ease of Use - We created Botpath to be easy to use so that employees with little to no experience in AI or RPA could benefit from its tools and functionality.
  • Range of Capacity - We also wanted to ensure that the features and tools included in Botpath would be robust and versatile enough to satisfy experienced users in the fields of automation and machine intelligence.
  • Productivity - Productivity is a core element of workflow optimization, and Botpath enhances productivity on both an individual level as well as company-wide.
  • Optimization - We included data-collection and analysis features so that users would have the means to monitor and optimize the performance of bots and processes.

Botpath enables users to create AI bots with little or no experience in AI or RPA. It allows for advanced customization in an easy-to-use interface. The features are robust and delivered in a way that makes the product cost-effective and easy to maintain.

Users can create bots from scratch, or select from a collection of commonly used templates that come preloaded onto the software. Drag-and-drop functionality makes Botpath one of the easiest bot creators on the market for beginners. What’s more, users can record manual and automated processes to compile performance data, identify problem areas, and optimize processes in an ongoing manner.

Bot management is crucial to a successful RPA solution, and Botpath enables users to activate, deactivate, duplicate, and delete bots from a single dashboard. Users can also organize their bot lists and filter lists by jobs. Jobs can be created and queued up for the next available bot, or they can be manually assigned.

As an added bonus, Botpath was created with a chrome extension to run bots anytime and anywhere while using the Chrome browser.

Since its release, Botpath has become an ideal solution to create and manage bots for small and medium business owners around the world. Botpath’s powerful automations allow operations to be performed automatically, accurately, and intelligently, allowing any business to do more in less time than ever before.

Why Botpath was Created: Botpath was created because small business owners deserve robust features they can afford.

Final Words

The market today is saturated with RPA solutions all designed for various business sizes and project scopes. It’s important to find the solution that best fits your company, addressing the unique challenges and needs your team faces on a daily basis.

Unfortunately, most of the providers seem to target large corporations, and the price points reflect this truth. That’s why Botpath was created… to provide the features that small and medium businesses needed but couldn’t necessarily afford.

In selecting a solution for your team, it’s vital to consider your current budget limitations. Additionally, it’s recommended that you get feedback from your team and include them in the decision-making process. The feedback we identified on social media helped us justify why Botpath needed to be created because users were not able to find all the tools they needed in a single app.

If you’re in the market for a new RPA solution, we invite you to try Botpath free for 30 days. It’s an excellent means to create a digital workforce that supplements your employees across the board.

Why Botpath?
Join the SaaS Revolution
  • All-in-One Suite of 50 apps

  • Unbelievable pricing - $14.99/user

  • 24/5 Chat, Phone and Email Support


Email Finder Author Finder Email Validator Email List Email Hunter Email Checker Email Lookup Email Extractor Email Address Finder Email Scraper Find Emails CRM Software CRM Sales CRM CRM Software Enterprise CRM Software Cloud CRM Software Sales Enablement Workflow Automation Retail CRM Call Center CRM Real Estate CRM Sales Tool SDR Software Sales Engagement Platform Sales Qualified Leads Lead Management Tool Sales Tracking Sales Automation Outbound Sales Sales Prospecting Follow Up Leads Lead Management Call Center Software Call Center Software Outbound Call Center Auto Dialer Software Dialer Call Monitoring Automatic Call Distributor Answering Machine Detection Cloud Contact Center Software Virtual Call Center Call Management Time Tracking Time Tracking Employee Monitoring Time Tracker Time Tracking Software Timesheet Employee Time Clock Employee Tracking App Timekeeping Tracking App Time Clock App Applicant Tracking System ATS Applicant Tracking System Application Tracking System Applicant Software Recruiting Software ATS System Applicant Tracking Applicant Tracker Recruitment Software Candidate Relationship Management Systems Video Interviews Assessment Management Recruitment Software Video Interview Virtual Interview Coding Interview Interview Tool Online Assessment Employment Assessment Test Position Management Hiring App HRMS Software Human Resource Management HRMS Software HR Software Payroll Software Human Resource Software Employee Onboarding HRMS HR System Employee Management Document Management AI Writer Lead Enrichment AI Email Writer Sales Pitch Writer AI LinkedIn Outreach SEO Email writer Backlink Email Writer LinkedIn Chrome Extension Opening Line Writer Lead Generation Linkedin Search Prospect Lead Generation Sales Generation Data Enrichment CRM Integrations Technology Search Search with Email Integrations Website Search OKR Tool KPI OKR Task Management Performance Review Employee Performance Evaluation Employee Review Performance Management System OKR Goals MBO Email Notifications Learning Management System LMS Elearning Enterprise Learning Management Professional Development Employee Training Learning Management System Learning Platform Asynchronous Learning Training Management Knowledge Management Chatbot Chatbot AI Chatbot Customer Service Chatbot Online Chatbot Create Chatbot Messenger Chatbot Chatbot Software Website Chatbot Software Survey Bot Bot Builder Help Desk Software Ticketing Tool User Experience Help Desk Software Ticketing System Helpdesk Ticketing System Feedback Management Service Desk Software Support Ticketing Software Helpdesk Support Software Customer Service Ticketing System Live Chat Customer Service Software Live Chat Software Live Chat App Live Chat System Website Live Chat Live Chat Tool Web Chat Software Live Chat Support Software Customer Service Tool Live Chat Service Customer Feedback Customer Feedback Survey Customer Feedback Management Software Feedback Management Tool Customer Satisfaction Survey Software Customer Feedback Management System Client Feedback Software Survey Analysis Feedback Survey Software Feedback Management System User Feedback Software Customer Onboarding Customer Success Management Onboarding Process Workflows Customer Retention Customer Journey Onboarding Checklist User Segmentation Personalization Customized Templates Popup Builder API Platform End To End API Management Unified API Control REST API Management Web API Gateway API Documentation API Management API Integration API Development Unlimited Projects API Gateway Single Sign on Authentication Software Application Management Password Management SSO Configuration SSO Single Sign-On Access Management Easy Set-Up Single Login Secure Login App Builder App Builder Platform Low Code Application Platforms Low Code Development Build Your Own App Low Code App Software Drag And Drop Builder Custom Application Low Code Platform Low Code No Code Bespoke Software App Widgets Custom Widget File Picker Playground OAuth Keys File Manager Website Monitoring Reporting Web Application Monitoring Website Monitoring App Monitoring Performance Monitor App Baseline Analysis Location Insights Alerting System Reporting Wireframe Tool Design UI UX Project Management Mock Designer Wireframe Designer Website Mockup UI Prototyping Image Library Project Management Real-Time Updates Design UI UX Website Builder Website Builder Webpage Builder Website Creator Landing Page Creator Website Maker Blog Builder Ecommerce Website Builder Website Analytics Website Development Landing Page Builder Email Marketing Email Marketing Software Bulk Email Sender Automated Email Email Campaign Systems Email Automation Software Autoresponders Email Blast Service Email Marketing Email Marketing Automation Drip Campaigns Social Media Management Instagram Post Scheduler Social Media Analytics Social Media Management Social Media Planner Social Media Calendar Social Media Scheduling Social Media Listening Social Media Monitoring Social Listening SEO Tool Keyword Tool Link Building SEO Optimizer Website Audit On-Page SEO Broken Link Checker Rank Tracker Website Grader SEO Competitor Analysis Website Recording Website Analytics Click Tracking Usability Testing Website Monitoring Mouse Tracking Visitor Recording Session Replay Conversion Funnels Website Recording Website Visitor Tracker Website Personalization Lead Generation Tool Popup Maker Lead Generation Software Popup Builder Website Personalization Software Lead Capture Software Popup Builder Lead Capture Tool Lead Generation App Website Personalization App Content Planner Content Planner AI Writer Social Media Content Planner Ai Content Writer Social Media Content Calendar Content Generator AI Blog Writer Content Marketing Software Social Media Calendar Social Media Planner Push Notification Push Notification Push Messages Push Notification Service Push Service Push Notification App Custom Notifications Mobile Push Notifications Push Notification For Website Push Notification Tool Push Notification Providers Image Personalization Email Marketing Template Countdown Clock Personalization Software Personalized Software Countdown Clock Countdown Timer In Email Personalization Tool Personalized Images Personalized Videos Conversational Chatbot PPC Management Keyword Research PPC Management PPC Marketing Keyword Finder Keyword Generator Shopping Ads Adwords Reports Keyword Research Tool Keyword Suggestion Tool Team Chat Team Chat Software Collaboration Software Team Collaboration Team Communication Online Collaboration Collaboration Tool Teamwork Collaboration Virtual Communication Team Collaboration Software Business Phone System Virtual Phone Numbers Virtual PBX Toll Free Numbers Business Phone System IVR PBX Small Business Phone System PBX System VoIP Phone Cloud Phone Video Conferencing Video Conferencing Video Call Recording Virtual Conferencing Software Virtual Meetings Virtual Meeting Platforms Virtual Conference Platforms Online Conference Platforms Video Calling Software Cloud Meetings Video Conferencing Software Email Provider Email Software Software For Emails Hosted Emails Email With Domain Custom Email Address Email Hosting Business Email Address Email Encrypted Custom Domain Email Project Management Software Project Management Task Management Project Planner Project Management Tool Task Management Software Project Planning Software Project Management App Task Management App Project Management System Project Management Software Form Builder Form Builder Survey Builder Order Forms Web Forms Form Maker Form Creator Form Designer Survey Maker Survey Creator Custom Form Appointment Scheduling Appointment Scheduling Software Appointment Scheduling System Meetings Scheduler Appointment Scheduling App Online Appointment Scheduling Online Scheduling App Appointment Scheduler Appointment Booking App Calendar Scheduler Online Scheduler Robotic Process Automation RPA Tools RPA RPA Automation Robotic Automation Software Data Scraper Web Scraper Robotic Automation Website Scraper Business Process Automation Robotic Process Automation Business Process Management Workflow Management Business Process Modelling Business Process Automation BPMN BPM Software BPM Tool Business Process Management Workflow Software Workflow Automation Business Process Mapping App Integration Workflow Software Workflow App Workflow Automation Process Automation Application Integration Data Integration Tool Workflow Management Software Data Integration Software Workflow Tool Marketing Automation Electronic Signature Signature Maker Digital Signature Software Digital Signature Pdf Signer Esign Online Signature Signature Creator Sign Documents Online Electronic Sign E Signature

Get Started with 500apps Today

Botpath is a part of 500apps Infinity Suite

Please enter a valid email address
Sign Up 14-day FREE Trial